If your plans change.
1. Before you pay
Nothing is charged until after the intake call. You may cancel a request at any time by writing to us, and an unconfirmed request lapses by itself when its time runs out. You owe nothing in either case.
2. After you have paid: Delhi NCR
Delhi NCR sessions need no flights or hotel. Count the time from your message to us until 9:00 am IST on the first session day.
| You tell us | What you receive |
|---|---|
| 7 days or more before | Full refund of the fee and the GST you paid, or, if you prefer, one move to new dates at no charge. |
| 3 to 6 days before | Refund of half the fee and the GST on that half, or one move to new dates within 90 days at no charge. |
| Less than 3 days before, or no one is available on the day | No refund. You may move the sessions once to dates within 90 days, if we have them free, at no charge. |
A move is subject to our availability and the notice period (72 hours). You may move once without charge; later moves are treated as a new booking.
3. After you have paid: Mumbai, Pune, Bengaluru, Hyderabad, Chennai, Kolkata and Ahmedabad
As soon as we confirm your payment we book the mentor's flights and hotel for your sessions. Airlines and hotels charge us for changes and cancellations, so we deduct the travel costs we cannot recover: the part of the flights, hotel and any change or cancellation fees for your sessions that the airline or hotel will not refund to us. We tell you the amount, with the receipts, before anything is deducted, and we first try to recover or rebook at no loss.
| You tell us | What you receive |
|---|---|
| 14 days or more before | Refund of the fee and the GST you paid, minus the travel costs we cannot recover. |
| 7 to 13 days before | Refund of half the fee and the GST on that half, minus the travel costs we cannot recover (never below zero). |
| Less than 7 days before, or no one is available on the day | No refund. |
Moving the dates. If you tell us 14 days or more before, you may move once to dates we have free that meet the notice period for your city. We rebook the flights and hotel; you pay the airline and hotel change fees and any fare difference, at actual cost. We tell you the amount first and rebook only when you agree. Later moves, or a move requested less than 14 days before, are treated as a cancellation and a new booking.
4. If we have to change the dates
If we have to cancel or move your sessions (for example through illness, an unforeseen exchange closure or an event beyond our control), you choose: new dates, or a full refund of what you paid. We bear any travel change costs.
5. How refunds are made
We refund by bank transfer to the account the payment came from, within 7 working days of agreeing the amount. We show how the amount was worked out. Where GST was charged we issue a credit note for the GST on the part refunded. We charge no fee for making the refund.
6. Not covered
The fee is for education, not for any trading result. We do not refund or compensate for trading profits or losses, or for a service that was delivered as agreed.
7. How to ask
Write to mail@nidaaaninvestwise.com from the email address you booked with, quoting your booking reference. We will reply the same working day if we can.